Privacy Statement

How we process your data

Last updated: 26-01-2021

Overview

The General Data Protection Regulation (GDPR) is a European Union law that was implemented May 25, 2018, and requires organizations to safeguard personal data and uphold the privacy rights of anyone in EU territory. Personal data is any information that relates to an individual who can be directly or indirectly identified. Names and email addresses are obviously personal data. Location information, ethnicity, gender, biometric data, religious beliefs, web cookies, and political opinions can also be personal data. Read more about the GDPR.

Here at Roslyn, we are committed to protecting any personal data we collect from our customers and/or users of this website, in compliance with the GDPR.

Data we collect and how

Our company collects the following data:
* Personal identification information (Name, email address, phone number, etc.)
* Website cookies. See our Cookie Statement page for details.

You directly provide our company with most of the data we collect. We collect data and process data when you:
* Register online or place an order for any of our products or services.
* Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
* Use or view our website via your browser’s cookies.

How we use your data

Our company collects your data so that we can:
* Process your order and manage your account.
* Email you with special offers on other products and services we think you might like.

How We Disclose Data

Our company does not share your data with our partner companies so that they may offer you their products and services.
When our company processes your order, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

Security

Our company securely stores your data using Google Drive and Gmail servers, with which we have a contractual agreement that includes provision for the physical and virtual security of the data. Our company will retain your contact data for 12 months. Once this time period has expired, we will delete data associated with inactive customer accounts, using automated processes.

Advertising

Our company would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies, for example, Moodle.org. You have the right at any time to stop our company from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please let us know.

What are your data protection rights?

We would like to make sure you are fully aware of all of your data protection rights. Every data subject is entitled to the following:
* The right to access
– You have the right to request Our Company for copies of your personal data. We may charge you a small fee for this service.
* The right to rectification
– You have the right to request that Our Company correct any information you believe is inaccurate. You also have the right to request Our Company to complete the information you believe is incomplete.
* The right to erasure
– You have the right to request that Our Company erase your personal data, under certain conditions.
* The right to restrict processing
– You have the right to request that Our Company restrict the processing of your personal data, under certain conditions.
* The right to object to processing
– You have the right to object to Our Company’s processing of your personal data, under certain conditions.
* The right to data portability
– You have the right to request that Our Company transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you wish to make a data subject request, please let us know. We will respond within one month of the data subject request date.

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